Our stock all ships from our US-based warehouses. Please do not open a return case, but allow us the chance to do our best to resolve your issue to your satisfaction. Our electronic products are manufactured according to the specifications of the US Electrical Standards and Codes. We assume no responsibility if the items malfunction or cause an accident because one tried to use the product with foreign electrical standards. The use of a converter or other voltage transforming device is at your own risk. We usually respond within 24 hours on weekdays. Texsport Instant Portable Outdoor Camping Shower Privacy Shelter Changing Room. We do not accept P. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS. We advise you to use a reputable carrier service when returning your goods. Please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us. We guarantee that your issue will be solved quickly. The item "Texsport Instant Portable Outdoor Camping Shower Privacy Shelter Changing Room" is in sale since Wednesday, November 25, 2020. This item is in the category "Sporting Goods\Outdoor Sports\Camping & Hiking\Tents & Canopies\Tents". The seller is "oceansound176" and is located in Blaine, Washington.